A good website is an investment. You should know what you're paying for.
We know that having a website designed and built properly is a significant investment. We also know that no two businesses need exactly the same thing.
A four-page website with straightforward functionality is a very different project from a 22-page website with custom integrations, an online shop or more complicated technical requirements. That's why we don't give everyone the same price for a completely different job. We'd rather understand what you're trying to achieve, work out what's involved and give you a quote that reflects what your business needs.
Everything included in your project will be outlined in your individual quotation.
What's included in your website project?
We don't hand you a template and ask you to fill in the gaps. Our website projects bring together:
Jamie
The build and the technical foundations
- Technical website development
- Responsive design for mobile, tablet and desktop
- Technical foundations for SEO and AI search
- Website testing and launch
Kelly
Design, words and how you come across
- Understanding your customers and how you want to be seen
- Creative direction and website design
- Branding and visual identity where needed
- Website copywriting
- Initial design mock-ups for you to review
- Design revisions within the agreed project scope
Both of us, with you
Where the project starts and where it ends
- Getting to know your business and what you want to achieve
- Your final review and approval before anything goes live
What about branding?
If your business needs a new logo, colours, typography or a wider visual identity, we can include that in the website project.
If we've developed your branding, you're also welcome to have the brand guidelines document, so you can use your branding consistently across social media, flyers, presentations and other marketing materials.
We want the website to feel like part of your wider business, not something that looks completely different from everything else you do.
When do we pay?
We generally arrange payment on completion, once your website has been built and you've approved the finished result.
We'll explain the payment terms clearly in your quotation before work begins.
We want you to understand what you're investing in and feel confident about the project from the start.
How the ongoing service works.
Need something changing? Message us.
You message us and we sort it. How that works day to day, and what the monthly service does and doesn't cover, is on the support page.
What if we need something bigger?
If you're planning a new section of your website, more complicated functionality or a substantial piece of new content, we'll talk it through and quote for the additional work. Writing entirely new blogs, campaigns or larger content projects isn't included in the standard monthly service. We'll always explain what's included before starting anything outside the agreed scope.
How does the agreement work?
Our ongoing website care service has a minimum commitment of 12 months. After that, it can continue on a rolling monthly basis, subject to the agreed notice period. The ongoing service is optional, but it's something we strongly recommend. We put a lot of work into getting your website right. Continuing to look after it helps protect that investment and keep it relevant as your business grows.
What if we need something a little different?
That's absolutely fine. Not every project fits neatly into a standard description. You might need a small but technically complicated website, an established e-commerce platform rebuilt or something that involves several systems working together. We'd rather have a conversation about what you need than try to fit everything into a fixed package. We'll explain what's involved, what we'd recommend and how much it will cost before you commit.